First Visit & Clinic Policy

Patient Information Guide

Everything you need to know about your appointment, hygiene protocols, and clinic visit.

Hospital-Grade Sterilization Protocol

Your safety and biological hygiene are non-negotiable.

Lord's Grace Dental Clinic enforces an uncompromising 4-step sterilization cycle:

1. Ultrasonic Pre-CleaningDebris and organic residues are eliminated using ultrasonic enzyme cavitation baths.
2. Pouch Vacuum SealingCleaned instruments are individually sealed in medical-grade indicator sterilization pouches.
3. Class-B AutoclavingInstruments undergo high-pressure steam vacuum autoclaving at 134°C, destroying all microbes and spores.
4. Point-of-Use UnsealingSterile pouches are only unsealed directly before your treatment in your visual presence.

Transparent Billing & Payment at Clinic

We never require online credit card or prepayment when you reserve your appointment online. Our digital booking platform guarantees your dedicated consultation slot.

Accepted Payment Methods at Reception:

  • UPI (Google Pay, PhonePe, Paytm, BHIM)
  • Credit & Debit Cards (Visa, Mastercard, RuPay)
  • Direct Bank Transfer / NEFT / IMPS
  • Cash

What to Bring for Your First Visit

  • Any previous dental radiographs or dental reports taken in the last 12 months.
  • List of current regular medications (especially blood thinners, hypertension, or diabetes prescriptions).
  • Please arrive approximately 5–10 minutes before your slot for registration and thermal check-in.
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